• WHAT IS CONSIGNMENT SELLING?

    Consignment selling is an arrangement between you (the consignor) and Reseller (the consignee) allowing us to sell items on your behalf. You retain ownership of the items until they sell and once sold you receive a percentage of the sale price. If your items do not sell then you pick them up from us or we can donate them to charity on your behalf.

  • WHAT ITEMS DO YOU TAKE?

    We look to create an exciting range of quality fashion for men and women so we need to curate the collection, taking into consideration style, colour, fabric, age, condition, season, brand and what is currently on the shop floor. 

    We do not accept fast fashion, clothing from discount department stores or mass-market items, items that are dirty or damaged (including items that need repair or dry cleaning to be presentable for sale).

  • HOW LONG ARE MY ITEMS FOR SALE?

    Usually items are on the shop floor for 4 weeks. We then offer a 20% discount for a further week, if agreed. If your items remain unsold at the end of the consignment period then you will need to collect them. If you'd prefer, we can donate them to charity on your behalf.

  • HOW MUCH WILL I BE PAID?

    Our usual consignment split is 50/50 of the sale price after GST. You will receive a pricing proposal detailing your potential payout at the beginning of your consignment.

  • HOW LONG DOES IT TAKE TO BE PAID?

    We make payments once each week so you will be paid in the week after any items sell. You will receive an email notification listing of your sales for the week and advice of payment to your bank account (mainly via PayID).

  • HOW DO YOU PRICE MY ITEMS?

    The prices we suggest are based on style, demand, brand, quality and condition. We also consider your price expectation and prices of comparable items. Generally, the second hand market prices items at around one third of the original value but this is dependent on many factors that will influence the final price. We do not sell items without your agreement on price.

  • HOW DO YOU KEEP MY ITEMS SAFE?

    All items are security tagged to prevent theft. While we cannot guarantee that this is all it takes to prevent theft, the risk is materially reduced. 

  • CAN I EXCHANGE OR GET A REFUND ON PURCHASES?

    We do not offer refunds or exchanges so please choose carefully. Items are second-hand so some wear-and-tear is to be expected. All items are priced to reflect this and are sold as is. We want you to be happy with your new items so please inspect them thoroughly before purchasing.

  • WHAT IF I DON'T HAVE PAY ID?

    We pay using PayID so we don’t have to store your banking details and it’s super easy to set up with your bank. Just log on to your online banking app and follow the prompts. If you prefer not to work with instant PayID payments, you can provide BSB and Account numbers but these may take a day or two to transfer.

  • HOW LONG DOES IT TAKE FOR MY ITEMS TO SELL?

    Some go the same day! But overall it depends on what it is, customer demand and who walks through our doors or sees our social network!